Shipping policy
Shipping Policy
Effective Date: September 21, 2026
At Skyloric, we work with trusted third-party suppliers and fulfillment partners to deliver products directly to our customers. Please review the following shipping information before placing your order.
1. Order Processing Time
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Orders are typically processed within 1–3 business days after payment is successfully received.
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Orders placed on weekends or public holidays will be processed on the next business day.
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Once your order has been shipped, you will receive a shipping confirmation with tracking information, where available.
2. Shipping Time
Our estimated delivery time within India is:
5–12 business days
Delivery times may vary depending on your location, product availability, courier service, weather conditions, holidays, or other circumstances beyond our control.
Please note that the estimated delivery time does not include the order processing period.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, we may offer free shipping or promotional shipping rates on selected products or orders.
4. Tracking Your Order
Once your order has been shipped, we will provide tracking information when tracking is available.
You can use the tracking information provided to check the status of your shipment.
Please allow 24–48 hours after receiving the tracking details for the tracking information to become active.
5. Delivery Delays
While we make every effort to deliver orders within the estimated timeframe, delays can occasionally occur due to:
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Courier or logistics delays
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Weather conditions
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Public holidays
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High order volumes
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Incorrect or incomplete delivery information
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Remote or difficult-to-reach locations
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Circumstances beyond our control
If your order is significantly delayed, please contact us and we will assist you in checking its status.
6. Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you provide an incorrect or incomplete address and the order has already been shipped, additional shipping charges may apply if the package needs to be reshipped.
Please contact us as soon as possible if you notice an error in your shipping address.
7. Failed or Missed Delivery
If a delivery attempt is unsuccessful because the customer is unavailable, cannot be contacted, or has provided an incorrect address, the courier may attempt redelivery or return the package to the supplier.
If an order is returned because of an incorrect address, refusal to accept the package, or repeated failed delivery attempts, additional shipping charges may apply for reshipment.
8. Damaged Packages
Please inspect your package when you receive it.
If your package appears damaged during delivery, please take photographs or videos of the package and contact us as soon as possible.
We may request photographs, videos, or other information to help us investigate the issue with the courier or fulfillment partner.
9. Lost Packages
If your tracking information indicates that your package has been delivered but you have not received it, please contact us as soon as possible.
We will work with the shipping carrier or fulfillment partner to investigate the delivery.
10. Third-Party Fulfillment
Some orders may be fulfilled and shipped directly by third-party suppliers or fulfillment partners.
Because of this, the shipping carrier, packaging, and dispatch location may vary depending on the product and destination.
11. Contact Us
If you have questions about your order or shipping, please contact us through our customer support channel.
Store: Skyloric
Website: skyloric.in
Please include your order number when contacting us so that we can assist you more quickly.